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Pay Your HOA Fees 

The Windermere Residents Homeowners Association has transitioned to a new version of software in time for the upcoming encumbrance season!  Now you can pay your HOA Fees via phone,  online, or via cheque.

What Do I Need To Pay?

HOA invoices are sent out annually at the end of the year via email or mail. 
The Windermere Residents Homeowners Association has transitioned to a new version
of software in time for the upcoming encumbrance season! This program will allow
homeowners to more easily and securely pay annual fees online, and over the phone by
credit card; all you need is the access code and invoice number as outlined on your
renewal statement. 
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The numbers in this image are an example only. Please refer to the codes on your unique renewal notice.

Option 1: Online Payment

1

Go to Invrnet (https://central.ivrnet.com/windermere/payment) from any internet browser. This link will also be listed on your renewal statement. You will be asked to enter your invoice number and access code found on your statement (see example above).
Screenshot 2024-01-12 131305.png
The numbers posted above are an example only. Please refer to the codes on your unique renewal notice.

2

Click Submit.

3

You will then be directed to a short multi-step process to confirm payment amount, update contact information, accept waiver(s), and enter payment details. At the final step, click "Proceed with Entering Credit Card Information".
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Please note: a 3% convenience fee may be added to your credit card payment.

Option 2: Via Phone (Telepay)

The Windermere Residents Homeowners Association has also implemented a new way to pay your annual encumbrance fee. Telepay is a fully secure and PCI-compliant method for paying by credit card over the phone, through auto-attendant.

To get started, have your invoice and credit card ready, and dial (587) 393-3176. Follow the prompts given by the auto-attendant to complete your payment. You will need the invoice number and access code found on your HOA Fee Renewal Statement (Where is this?)
 
For more information, or instructions on how to use these new systems, please call the office at (780) 651-1577.

Option 3: Via Cheque

Mail your cheque to 1250, 5555 Calgary Trail NW, Edmonton, AB T6H 5P9, payable to Windermere Residents Association.
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